Terms of sale
Terms of Sale
1. General Information
These Terms of Sale govern purchases made through www.richouchristye.shop, operated under the trade name Richou Christye.
By placing an order through our website, the customer acknowledges having read and accepted these Terms of Sale.
Business Name: Richou Christye
Website: www.richouchristye.shop
Address: Conover, North Carolina, USA 28613
Phone: +1 332-260-9570
Email: contact@richouchristye.shop
2. Products
We make every effort to ensure that product descriptions, photographs, specifications, availability, and prices displayed on our website are accurate.
Product images are provided for illustrative purposes. Minor variations in color or appearance may occur depending on the customer's screen settings or product characteristics.
3. Prices
All prices displayed on our website are stated in the currency indicated at checkout.
Richou Christye reserves the right to modify product prices at any time. Any price change will not affect orders that have already been confirmed.
Applicable taxes, fees, or shipping charges, when relevant, will be displayed during the checkout process before the order is submitted.
4. Orders
Customers may place an order by selecting the desired products and completing the checkout process.
An order is considered accepted once the customer receives an order confirmation by email.
Richou Christye reserves the right to refuse or cancel an order in cases including, but not limited to:
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Product availability issues
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Pricing or listing errors
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Suspected fraudulent activity
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Incorrect customer information
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Payment authorization issues
If an order is cancelled after payment has been received, the customer will be refunded the amount paid for the cancelled order.
5. Payment
Payment must be completed through the payment methods made available on our website.
By submitting an order, the customer confirms that they are authorized to use the selected payment method.
Orders may be held or cancelled if payment cannot be successfully authorized or verified.
6. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer during checkout.
Customers are responsible for ensuring that their shipping information is complete and accurate.
Delivery times may vary depending on the destination, shipping method, product availability, carrier delays, weather conditions, or other circumstances beyond our reasonable control.
Once an order has been shipped, customers may receive tracking information when available.
7. Returns
Customers may request a return within 14 days of receiving their order.
Eligible returns are provided with free return shipping.
Products must generally be returned in their original condition and, where applicable, with original packaging and accessories.
Certain products may be excluded from return eligibility where permitted by applicable law.
Customers should contact us before returning an item so that return instructions can be provided.
8. Refunds
Once a returned item has been received and inspected, Richou Christye will process the applicable refund.
Refunds will generally be issued to the original payment method used for the purchase.
Processing times may vary depending on the payment provider or financial institution.
9. Damaged or Incorrect Items
If an order arrives damaged, defective, or contains an incorrect item, the customer should contact us as soon as possible at:
Email: contact@richouchristye.shop
Phone: +1 332-260-9570
Customers may be asked to provide photographs or other information necessary to evaluate the issue.
10. Customer Responsibilities
Customers agree to provide accurate billing, shipping, and contact information when placing an order.
Customers are responsible for reviewing their order information before completing the purchase.
11. Limitation of Liability
Richou Christye will make reasonable efforts to ensure that the website and ordering services remain available and accurate.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including carrier delays, natural disasters, technical failures, or other events outside our control.
Nothing in these Terms of Sale is intended to limit any rights or protections that cannot legally be excluded under applicable law.
12. Changes to These Terms
Richou Christye reserves the right to update or modify these Terms of Sale when necessary.
The version published on the website at the time an order is placed will generally apply to that purchase.
13. Contact
For questions regarding these Terms of Sale, orders, returns, or refunds, please contact:
Richou Christye
Conover, North Carolina, USA 28613
Phone: +1 332-260-9570
Email: contact@richouchristye.shop
Website: www.richouchristye.shop